1 Check an address
- Open the Coverage Map: Coverage in the top bar, or Coverage Map in the phone menu.
- Type an address, city or postcode and tap Check. You can also tap Use my location, or click the map.
- You get one of three answers:
- YES, you're covered, with how well supported the area is.
- Almost, you're just outside: you're near the edge of an area, but we don't scan that spot.
- Not yet: we don't scan anywhere nearby.
2 What the support levels mean
Support is the tokens members place on an area, measured against what it costs to scan. An area's scanners follow its support: an area at 70% runs 70% of its scanners.
- Well supported (100% or more): scanning at full rate.
- Supported (70 to 99%): scanning slightly below full rate.
- Thinly supported (below 70%): scanning well below full rate, so spawns look sparse.
- No support yet (no tokens): can mean no scanning at all once the start-up period ends.
A new area scans at full rate during its start-up period. After that, an area with no tokens gets no scanners and its map stays empty until tokens come back.
Tokens on an area move it up this list. See Placing and moving tokens.
3 Your area isn't covered?
Tap Request coverage here on a map answer, or open Request Coverage from the side menu. The Coverage Request Guide walks through the form and what happens after you submit.