Privacy Policy

1. Introduction

PoGoAlerts ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this Privacy Policy carefully. By using PoGoAlerts, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

When you register for an account, we collect:

• Email Registration: Email address, username, password (encrypted), and optional supported area
• Discord Registration: Discord ID, username, avatar, email (if provided by Discord), Discord roles, and optional supported area
• Subscription Information: Payment details (processed through third-party payment processors)
• Alert Preferences: Custom filter configurations, notification preferences, and area selections

2.2 Information Automatically Collected

When you use our service, we automatically collect:

• IP address and approximate location
• Device information (browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Log data (access times, error logs)

2.3 Discord Integration Data

When you authenticate with Discord, we receive:

• Discord user ID and username
• Discord avatar URL
• Email address (if you grant permission)
• Discord server membership and roles (if applicable)

This information is used to link your PoGoAlerts account with your Discord profile and provide role-based features.

3. How We Use Your Information

We use the collected information for:

• Account Management: Creating and maintaining your account, authentication, and account recovery
• Service Delivery: Providing real-time alerts, notifications, and map features
• Personalization: Customizing alerts based on your preferences and selected areas
• Communication: Sending service updates, newsletters, and promotional materials (with your consent)
• Payment Processing: Processing subscription payments and managing billing
• Analytics: Analyzing usage patterns to improve our service
• Security: Detecting and preventing fraud, abuse, and security threats
• Legal Compliance: Complying with legal obligations and enforcing our Terms of Service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Payment processors (for subscription billing)
• Discord (for OAuth authentication and bot integration)
• Cloud hosting providers (for data storage and processing)
• Analytics services (for usage statistics)

4.2 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service and other agreements
• Protect the rights, property, or safety of PoGoAlerts, our users, or others
• Investigate potential violations or fraud

4.3 Business Transfers

If PoGoAlerts is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of passwords and sensitive data
• Secure HTTPS connections for all data transmission
• Regular security audits and updates
• Access controls and authentication mechanisms
• Secure data storage with reputable cloud providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as:

• Your account is active
• Necessary to provide our services
• Required to comply with legal obligations
• Needed to resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except for data we must retain for legal or security purposes.

7. Your Rights and Choices

7.1 Access and Update

You can access and update your account information through your account settings at any time.

7.2 Delete Your Account

You may delete your account through account settings. This will remove your personal information, subject to our retention policies.

7.3 Communication Preferences

You can opt out of promotional emails by clicking the unsubscribe link in any email or updating your notification preferences in account settings.

7.4 Do Not Track

Some browsers have "Do Not Track" features. Our service does not currently respond to Do Not Track signals.

7.5 Data Portability

You can request a copy of your data in a machine-readable format by contacting us at [email protected].

7.6 Regional Rights

Depending on your location, you may have additional rights under laws such as GDPR (Europe), CCPA (California), or other privacy regulations. These may include rights to access, correction, deletion, restriction, objection, and data portability.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve user experience and service performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

9. Third-Party Links and Services

Our service may contain links to third-party websites or integrate with third-party services (such as Discord). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of the service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Support: [email protected]
Discord:discord.pogoalerts.net

14. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to know if personal information is sold or disclosed
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to request deletion of personal information
• The right to non-discrimination for exercising CCPA rights

To exercise these rights, contact us at [email protected].

15. GDPR Compliance (European Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

Our legal basis for processing your data includes:

• Contract performance (providing our services)
• Consent (for optional features and marketing)
• Legitimate interests (improving our service, security)
• Legal obligations (compliance with laws)